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Do I need to book a consultation before purchasing a package?


If you know exactly which package you'd like to go with, there's no need to book in for a consultation first. Simply choose between the Basic and the Pro Package and book online for as many styles as you need. 



What do I need to prepare in order to get started with a package?

Depending on the type of package you choose, we'll need various pieces of information in order to get started. Don't worry, you'll receive all of this information in your welcome pack which clearly lays out all of the information we need with an easy to fill out form. 


I've booked my package, what's next?

We'll reach out to you as soon as possible to confirm your booking. You'll also receive a client agreement that will guide you along the journey of your chosen package.







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In which factories can I use your tech packs?

Our high-quality tech packs transcend language barriers and follow industry-approved professional layouts and terminology meaning they can be used in factories worldwide.



Can you make fabric, supplier and manufacturing recommendations?




What happens if my sample comes back from the factory and it isn't quite right or isn't what I expected?

On average it's common to do 2-4 rounds of proto sampling before achieving a pre production sample you'd like to move forward with so if your first sample comes back and it isn't what you were expecting, don't panic, it's completely normal. Of course, more complicated pieces will often need proto sampling in the upper range while more basic pieces with a less complicated fit will fall into the lower end of the range. Fit is also quite a personal thing and every brand has their own expectations and standards of fit; Givenchy is rumoured to go through at least 9 rounds of sampling so you can see it sometimes depends on just how particular of a fit you need. 

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Will you work alongside another designer/specialist on my team?

We are more than happy to work in a design team you are already working with. We believe every creative has their own strengths and working with the strengths of multiple creatives is the best thing for your brand when managed correctly.

I don't have a brand logo yet, is that something you can design for me?

We are not branding specialists however if you are looking for a simple text logo or small graphic for your brand, we can certainly arrange that.

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